Key Profits F.A.Q.'s
Some of our commonly asked questions and answers are below. If you can not find the answer to your specific question feel free to contact us directly!
Q. Where do you ship in the U.S.?
A. We ship everywhere in the continental United States.
Q. How do I pay?
A. Key Profits accepts all major credit cards (Visa, MasterCard, American Express, Discover) We offer 30-day credit terms to all approved school groups with a Board Office Purchase Order.
Q. What are our hours of operation?
A. Monday – Friday 9am – 9pm Eastern Standard Time
Q. I have never run a Spirit Sale/Fundraiser; how do I get started?
A. The best way to get started is to determine the amount of funds you need to raise, how many people will be selling, and who you will be selling to? The next step would be to contact us to discuss your fundraising options. We suggest having our website open to better assist you during the phone call.
Q. For Fundraising, do you have a minimum order?
A. Each of our products vary in the minimum quantity that needs ordered. Please view each individual products description before placing your order.
Q. Can I mix different fundraisers?
A. Yes, however, we do suggest keeping options to a minimum when running a fundraising program. Profit percentages tend to be higher when not split between multiple programs. For more information please contact us.
Q. May I return unsold candy / product?
A. Unfortunately we are unable to accept any returns on any food products.
Q. How do I have custom art created?
A. To start you will need to contact us with what type of product/apparel you are looking to produce. Then we can give you suggestions and design proofs to begin developing your design. If you would just like art created (i.e. logo) we can do that as well!